CLAIMS: All product must be unpacked immediately upon arrival.
Inspection should be made with delivery driver present. Should any
product be delivered in damaged condition, file a claim with the
delivery carrier and notify DeGroot.
Do not throw away any product that has been reported damaged as a
disposition authorization must come from DeGroot. Claims or
shortages must be reported within 10 days after receipt of shipment.
Protect from excessive heat or cold and keep away from moist or wet
areas during storage.
LIABILITY: We warrant our product to be viable, healthy, and free from
injurious insects and disease upon receipt. We give no warranty to
viability of our product after 10 days of receipt. We do not guarantee
survival of plants potted or planted in the Fall.
We accept no responsibility for the guarantee our customers give their
customers. In no case will DeGroot be liable for any amount
greater than the sum originally received for our product.